Frequently Asked Questions
- Is there a time period in which I can claim?
Yes, most personal injury claims have a time period of 3 years.
- Who will my claim be against? Can I claim against my own employer, family or friend?
A claim will be successful against the other party (whoever they may be) if you are able to establish that they are legally to blame. Each case needs to be assessed individually therefore it is important that you receive early specialist advice for each individual accident.
- Can I claim on behalf of my child?
Yes, minors have the same rights as adults although their claim will need to be conducted via a nominated person, for example, parent/litigation friend.
- Do I have to pay any fees to you or out of my compensation?
No, we honour our claims policy:
- If you win you pay nothing
- If you lose you pay nothing
- Guaranteed 100% compensation
- Will I have to come into the office?
We can arrange a local appointment either at your home or hospital, telephone appointment or arrange to deal with you by post, e-mail or telephone. A lot of our clients are happy to deal with us using e-mail, telephone and post so it does not disrupt their normal day.
- How long will my injury claim take?
Every case is different. A simple road traffic accident case with minor injuries can resolve within 3/6 months. However the time period really depends upon whether the other party admit that they are to blame for the accident. We will always aim to progress your case as quickly and efficiently as possible. However we also have to ensure we recover your damages in full and ensure we have obtained details of all your losses.
Sometimes complex medical evidence can delay the claim but this is usually in the more serious injury cases where the medical evidence cannot be resolved. When we settle a case we need to ensure that we have explored and obtained full and proper evidence. The medical evidence needs to provide a prognosis period and we need to ensure that there will be no deterioration of your symptoms in the future. It is important to understand that any settlement reached will be in full and final settlement of your claim and we will not be able to return back to the other side once your claim has been settled.
- What type of personal injury can I claim for?
Please click on the "Personal Injury" tab above for further information.
- Can I claim if I'm a passenger or pedestrian?
Yes. If you are a passenger in a vehicle then you will be able to proceed with a claim against the other party involved in the collision or against the driver.
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Testimonials
"My claim was settled quickly and I had a single point of contact for the duration of my claim."
"Excellent claims handlers - always kept me informed throughout."
"Very happy with the level of service and truly surprised at the speed of settlement."
Claims Regulation
Personal Injury Assist Ltd is regulated by the Ministry of Justice in respect of regulated claims management activities;
its registration is recorded on the website: www.claimsregulation.gov.uk
